We’re here to help

Wavekind support

Questions, playback trouble, or something that does not feel right? Let us know and we’ll help you get back to listening.

Contact us

Email support@wavekind.app. Please include your device model, operating-system version, and a short description of what happened. Do not send your password or payment details.

Quick fixes

  • Check that Wavekind is allowed to use Wi-Fi or mobile data.
  • Try another station or episode to see whether the original source is temporarily unavailable.
  • For downloads, confirm that the episode finished downloading before going offline.
  • For subscription access, open Profile and choose Restore Purchases.

Account deletion

You can permanently delete your account inside Wavekind. See the account deletion instructions for details.